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FAQ - Contact Lenses
How do I read my prescription?

(This information can also be found of the contact lens box).

Here is the information a prescription should contain:

- OD = right eye
- OS = left eye
- BC / Radius (curve of the contact lens)
- Brand name (for example Dailies)
- BC / Base Curve (a number between 8.0 and 10.0)
- DIA / Diameter(a number between 13.0 and 15.0)
- Power / Sphere / Rx (a number between -20.00 and +20.00)
- Cyl. / ZYL / Zylinder: (a number between -20.00 and +20.00)

For astigmatic patients, we also need:
- Cylinder (a number between -4.00 and +4.00)
- Axis (a number between 0 and 180)
Cylinder and Axis are usually separated by × and read as "times"

A contact lens prescription is not the same as an eyeglass prescription.
In addition to lens power, a contact lens prescription contains other information related to the size of the lens.

The power of the contact lenses is generally not the same power as in your eyeglass prescription. This is because the contact lens is located on the surface of your eye, while your eyeglasses are located about 10-14 mm in front of your eye.

Is it safe to order online?

When you fill out the payment information, a secure connection is set up between your browser and the payment page. 128 bit encryption technology is used to securely encrypt your card details while they are being transferred.

How will I know my order has been received?

You will receive an e-mail confirming the receipt of your order.

What is the delivery time and shipping expenses?

Delivery time is the estimated time from we send the lenses and until you should receive them. Total time (the time from you order and until you receive the products) is dependent on the availability of the item/s in your order. A total delivery date can in principle not be guaranteed, since LENSVISION.CH have no influence on delays in delivery by the manufacturer and/or the shipping partners or force majeure.

Should I have regular eye exams even if my eyes has not changed?

You should follow your eye care professional's advice, and have regular exams of your eyes. Contact lenses may cause damage to your eyes without necessarily causing any obvious symptoms.

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